bit taka Terms and Conditions

1. Introduction and Acceptance

These Terms and Conditions ("Agreement") govern the use of the bit taka platform ("Platform") and all services provided under it. By accessing the Platform, registering an account, or using any service, a user is considered to have accepted all terms of this Agreement.

bit taka reserves the right to amend any part of this Agreement at any time with reasonable notice. Continued use of the Platform after updated terms are published will be taken as acceptance of the new terms. For more information about the Platform's services, you may read the About Us section.

1.1 Age Restriction

All services on bit taka are available only to individuals aged 21 (twenty-one) or older. By registering on the Platform, a user declares that they are at least 21 years of age. If an account belonging to a minor is identified, it will be closed immediately and all deposited funds may be forfeited.

1.2 Geographic Restrictions

It is the user's responsibility to ensure that participating in online gaming is lawful in their area. Individuals residing in regions where online gaming is prohibited are not permitted to use the Platform.

2. Account Registration and Management

2.1 Registration Process

When creating an account on bit taka, a user must provide accurate, complete, and up-to-date information. Providing incorrect details for name, date of birth, mobile number, or email address may cause issues during account verification and may result in withdrawals being placed on hold.

Each individual may open only one account. If multiple accounts are registered by the same person, those accounts will be cancelled and any bonuses credited to them will be forfeited.

2.2 Login and Security

The user is solely responsible for keeping their account password and login details confidential. Granting any other person access to the account is not permitted. If there is any suspicion of unauthorised access, the bit taka support team must be notified immediately.

2.3 Account Verification

bit taka may request relevant documents for identity verification at any time. If the required documents are not submitted within the specified period, the withdrawal process may remain on hold.

3. Deposits and Withdrawals

3.1 Deposit Terms

Accepted methods for depositing funds on the bit taka platform are currently bKash, Nagad, Rocket, Upay, and bank transfer. The minimum deposit amount for each method is ৳500. Deposited funds must come only from sources owned by the account holder.

Deposits from third-party accounts are strictly prohibited. If such a transaction is identified, the relevant amount will be returned and the account may be placed under review.

3.2 Withdrawal Terms

The minimum withdrawal amount is ৳500. Withdrawal requests are generally processed within 1 hour. The withdrawal method must match the deposit method used.

Withdrawals will not be processed until the wagering requirements of any active bonus have been met. bit taka reserves the right to hold a withdrawal request for additional verification in cases of suspected suspicious activity.

3.3 Currency and Conversion

All transactions on the bit taka platform are conducted in Bangladeshi Taka (৳). Any applicable exchange rates and additional costs for transactions made in a different currency are the responsibility of the user.

4. Bonuses and Promotions

4.1 Welcome Bonus

bit taka offers new members a 120% bonus on their first deposit, up to a maximum of ৳20,000. The wagering requirement for this bonus is 25 times the bonus amount. For example: depositing ৳1,000 adds a ৳1,200 bonus, bringing the balance to ৳2,200, and the wagering requirement will be ৳1,200 × 25 = ৳30,000.

4.2 General Bonus Terms

• Each bonus may be claimed only once, unless the relevant promotion states otherwise.
• If a withdrawal is made before the wagering requirement of a bonus is met, the bonus and any winnings earned from it will be cancelled.
• Different rules may apply to certain games when playing with bonus balance.
• bit taka reserves the right to modify or cancel any bonus offer.
• If misuse is suspected, bit taka reserves the right to cancel the bonus and place the account under review.

4.3 Other Promotions

In addition to the welcome bonus, bit taka runs various promotions including a weekly deposit festival, slots bonus, birthday gift, and friend referral bonus. Each promotion has its own terms and conditions, which are clearly stated in the promotion details.

5. VIP Programme and Cashback

The bit taka VIP programme has four tiers: Bronze, Silver, Gold, and Platinum. Weekly cashback is available at each tier. Cashback is calculated based on the net loss for the week (total losses minus total winnings).

• Bronze: Up to 0.2% weekly cashback
• Silver: Up to 0.4% weekly cashback
• Gold: Up to 0.6% weekly cashback
• Platinum: Up to 0.8% weekly cashback

For example: if a Gold tier member has a net loss of ৳20,000 in a week, the cashback will be ৳20,000 × 0.6% = ৳120.

VIP tier upgrades depend on consistent activity on the Platform. bit taka reserves the right to review any member's VIP tier.

6. Gaming Rules and Fair Play

6.1 General Gaming Policy

All games on the bit taka platform are conducted fairly and transparently. If a technical error or software issue causes an unusual result, bit taka reserves the right to cancel that round. In such cases, the relevant bet will be refunded.

6.2 Prohibited Activities

The following activities are strictly prohibited and may result in account cancellation and forfeiture of deposited funds:

• Placing artificial bets or using multiple accounts to earn bonuses
• Playing from another person's account or selling an account
• Operating games through software bots or automated methods
• Exploiting any vulnerability or bug in the Platform
• Using the Platform for money laundering or illegal financing

6.3 Betting Limits

Minimum and maximum betting limits are set per game and are displayed in the relevant game's interface. Special betting limits may apply when playing with bonus balance.

7. Personal Data and Privacy

bit taka treats the protection of users' personal data as a top priority. Information collected during Platform registration is used solely for the purposes of providing services, identity verification, and meeting legal obligations. For full details on how data is collected, stored, and used, please read our Privacy Policy document.

bit taka does not sell user data to third parties. However, it may be required to provide information in response to lawful requests from legal investigations, financial institutions, or regulatory authorities.

7.1 Cookies and Tracking

Cookies and similar technologies are used to improve the user experience on the Platform. By accessing the site, users are considered to have consented to the use of these technologies.

8. Responsible Gaming

bit taka encourages informed and responsible gaming. Gaming is a form of entertainment — it should never be seen as a way to solve financial problems. Players who find it difficult to control their gaming can access deposit limit settings, temporary breaks, or self-exclusion options on the Platform. Read the Responsible Gaming guidelines to learn more about these tools.

For any concerns related to gaming addiction, it is recommended to contact the bit taka support team directly. Support is available seven days a week, twenty-four hours a day in both Bangla and English via live chat and email.

9. Account Closure and Termination

9.1 Closure by the User

Any user may close their account at any time by contacting the support team via live chat or email. Before submitting a closure request, it is important to be clear on all active bonuses and wagering requirements.

9.2 Closure by bit taka

bit taka may close an account without notice for any of the following reasons:

• Breach of any clause of this Agreement
• Evidence of fraud or deception
• Operating multiple accounts
• Providing false information
• Confirmed status as a minor

9.3 Remaining Balance

If an account is closed for a legitimate reason, any remaining real money balance (excluding bonuses) will be returned via the registered payment method. However, if the account is closed due to a rule violation, all balances may be forfeited.

10. Technical Issues and Liability

bit taka aims to operate the Platform without interruption; however, temporary disruptions may occur due to technical issues, maintenance, or third-party software providers. bit taka is not liable for any losses arising from such situations.

If a connection is lost during a game, the result of that round will be determined according to the data saved on the server. bit taka does not accept liability for issues related to the user's device or internet connection.

11. Dispute Resolution and Contact

11.1 Dispute Resolution Process

If a dispute arises on any matter, please first contact the bit taka support team directly. Providing a detailed description of the issue along with supporting evidence will help reach a resolution more quickly.

11.2 Contact Methods

24/7 live chat is available to contact the bit taka support team. Contact by email is also possible. Support is available in both Bangla and English.

For quick answers to common questions, visit our Frequently Asked Questions (FAQ) section — it contains answers to common questions about accounts, bonuses, deposits, and withdrawals.

12. Amendments and Enforceability

If any clause of this Agreement is found to be invalid or unenforceable, it will not affect the validity of the Agreement as a whole — the remaining clauses will continue to apply. If bit taka changes the scope or terms of its services, users will be informed via their registered contact method or through a notice published on the Platform.

This Agreement represents the complete understanding between bit taka and the user and replaces any prior oral or written discussions or agreements.